Privacy Policy

At One Platform, we place great importance on protecting your privacy. We handle the collection and processing of your personal information responsibly and will use it solely to manage your account and provide the services we offer. Your data will be collected and processed only with your consent, based on the terms set out in this policy. We have aimed to explain every aspect as clearly and transparently as possible so you can be confident that your information is protected and kept secure.

1. What is personal information and how it is used

Personal information refers to any data that relates to you and can be used to identify you, either alone or combined with other data. This may include your name, contact details, location, or any information related to your physical, psychological, economic, cultural, or social status. Processing of personal data involves any actions taken with your information, including collection, storage, organization, usage, disclosure, and other operations involving your personal data.

2. Collection and use of data

We collect personal information you provide during registration in the App or when using our services. This may include: Name, Phone number, Email address. Additionally, we collect aggregated information solely for statistical purposes, such as: Website visit frequency, IP address, Most frequently visited pages, Browser type.

This information is crucial for the functionality of the app and for improving our services.

If we decide to change the purposes for processing your personal information stated above, we will inform you about such changes and the new processing purposes. Notification of changes will be sent to your profile dashboard and/or your email.

3. Purpose of data collection

We use the collected data to: understand user needs and provide necessary services, conduct statistical research to improve service quality, carry out marketing research and campaigns, contact you with information about One Platform services, news and products, provide important updates relevant to you such as app changes or bug fixes, perform data analysis, testing, research, statistics and surveys, and ensure platform security.

Your personal information will be stored by One Platform as long as you use the app and for a short period afterward, until it is no longer in use or until you request your profile to be deleted from the system. We will cease processing your personal information unless specific legal requirements mandate a longer storage period.

4. Your rights regarding your personal information

Right of access

You have the right to request what personal data we process, the purpose of collection, the processing period, and access by third parties.

Data rectification

You may request the correction or completion of your personal data.

Data deletion

You have the right to request the deletion of your personal data if it is no longer needed for processing purposes or if there are no legal grounds for retention.

Processing restriction

In some cases, you may restrict the processing of your data, for example, if you doubt its accuracy.

Consent withdrawal

You can withdraw your consent to data processing at any time. This will not affect the lawfulness of processing prior to withdrawal.

5. External services

The application uses external services, such as Google Analytics for Firebase, to collect and analyze aggregated data. The data collected by these services helps us improve the functionality and efficiency of the application.

6. Data security

The service provider applies standardized encryption requirements and takes technical and organizational measures to ensure appropriate information protection, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

7. Cookies

Cookies are small pieces of data that are stored on your device when you visit websites. They allow us to tailor content and improve your experience during subsequent use of the platform or site. If you visited our website, the cookie consent form was one of the first things you saw. You can find more details about how we use cookies in our Cookie Policy, which is part of this Privacy Policy.

8. Data transfer

We do not transfer any information to third-party companies.

9. User rights

You have the right to access, modify, or delete your personal data through the application settings. If you wish to delete your data, please contact us via email: [email protected][email protected]

10. Children's policy

We do not collect personal data from individuals under the age of 13.

11. Changes to the privacy policy

This privacy policy may be updated from time to time. You will be notified of any changes by updating this page. We recommend checking this page periodically for updates.

This privacy policy takes effect on 2025-06-27.